Put everything back in its place. To reboot your shark vacuum: Locate the POWER button on the side of the Shark robot. He is passionate enough that he maintains this blog regarding tech updates on a daily basis. Check if there is any damage to the wheels that can cause the machine to move in the wrong direction. Dock and Spot are flashing together: The main brush roller is clogged. Please turn it on or plug it in for charging to see a response. Ad and Cookie Notice | Please make sure you are using the correct power cord for the base. All LED lights are off When you see this, it means your unit is off. To fix this, all you need is a replacement fuse that will work with your device (you can find it here). When the sensors on the machine get dirty, they can send the wrong information back to the processing chip, leading to weird behavior of the machine. Use a screwdriver to pry off the drive wheel. Check for blockages in hose, accessories and inlet openings. Remove and empty the dustbin. 3. Step 1: Clean The Dust Bin & BaseOpen the dust container. Have you tried cleaning all the filters? Put it on top of the bin and press the empty button to clean the debris. This method has proved effective in a lot of Shark ION robot 720 troubleshooting situations. Remove cord from cord hook so hose latch can be seen and engaged. To ensure that youre not draining your battery, it is always best to charge it outside of the machine and taking out its batteries (to learn how to do this, click here ). See what is clogging it, remove it or unclog it. Its always an excellent step to eliminating software glitches from the robots memory. This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, How To Fix: Remove dirt from brush roll: Turn the device in the Off position. If you are using an iOS phone, exit the app at this point. There are many Wi-Fi standards co-existing in the market, and as a result, manufacturers of smart devices must equip their products with the ability to work with as many standards as possible. var e = "dmca-badge";
Cliff sensor error. Copyright 2020 Cleaner Adviser. Incorrect username or password in Shark account. Shark Robot Vacuum Not Picking Up Solution 4. After cleaning the station the robot have me the same error two times and never did since. Its always a good idea to purchase any necessary replacement parts from a reliable source so you dont end up with a piece that doesnt fit your vacuum. Now Its just the CAUTION: Turn off power before performing any maintenance. When all 3 lights are solid blue, your robot is fully charged. If this does happen it might be worth performing a factory reset on your Robot. DOCK (BLUE) + ! WebRV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base - Troubleshooting Guide. Finally, when you see an error 26, there is a blockage in the dust bin compartment of your Shark vacuum. Make sure, the base indicator light turns blue to confirm your robot, Blockage in brush-roll. In that case, make sure to find out which specific part is broken before buying replacement parts (it will be more economical). Step 3: Replace The Side BrushesTurn off the device and rotate it. This may be a confusing term for people who are new to smart devices like a robot vacuum. This guide will answer you in a better way by breaking down each codes So, try pressing the power switch repeatedly or connecting to a power source. 5. 5. Top 15 Problems & Solutions Of Shark Robot Vacuum 1. RELATED: Irobot Roomba E5 Reviews - Is This The Best Entry-Level Robot? The Shark robot has been rebooted. (Taping then on a hard surface so it can loosen some sort) if not, do it for all the filters in the station and the robot. 3. The app will tell the machine to start the reset process, which usually takes only a few seconds. What should I do if my robot won't connect to Wi-Fi, or loses connection with Wi-Fi or the app? But this complex and automatic nature of the Shark ION can also lead to some issues sometimes. Move your robot to a new location and. When cleaning out the rollers, make sure they are completely dry before replacing them with your device. So, if your shark robot is encountering an error, follow this list of error codes and figure out what the matter is. enter PARTY30 in the coupon code box during checkout on sharkclean.com. WebTroubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 90K views 2 years ago Shark Ion Robot 750 VS iRobot Roomba 980 - DETAILED Comparison Vacuum Grab a dry and clean rag to remove dirt from the front bumper. Finally, re-enter the schedule from scratch. Push the tap to open the cover. This can cause issues with charging or power, so be sure to give yours a good wash before trying anything else. DOCK (BLUE) + ! Remove any debris from around the side brushes. To solve the problem, follow the steps below. 3. WebTroubleshooting. Robot has encountered an error while charging. Remove the debris from the brush. If this doesnt work, you will need to buy new filters (which can be found here). The first problem you might encounter with your shark is that it is not holding a charge. When all 3 lights are solid blue, your robot is fully charged. There might be something stuck in the wheel cavity. Place the vacuum close to the base to charge it for 5 hours. Empty the dust cup and clean filters. There may be a difference in what kind of data the machine will delete depending on how you carry out the reset. pull gently, it is full of fine dust and breaks off easily, so have a trash can to the side to shake it off into. Make sure you get all the soap off before putting the battery back in your shark. All LED lights are off: It means the vacuum has shut down. A drive wheel is stuck. Rotate and dust off the drive wheels and clean the caster wheel with a brush. Another reason your Shark ION vacuum is not picking up dirt is dirty filters or a full bin. This could be a bag of rice, a book or anything else that will challenge the sharks navigation system to function correctly. (Red) + Clean (Red) flashing one after another, Clean (Red) + Dock (Blue) one after another, ! Red Replace LED Light is on: battery needs replacement, new battery, https://www.amazon.com/Replacement-Ecovacs-Battery-2600mAh-Rechargeable/dp/B07ZB715Q6/?tag=advicebeast-20. "?" For allergy sufferers, vacuuming the house at least twice a week is recommended. If this is not the case, then it might be necessary to clean out your devices brushes. As a smart device, Wi-Fi connections are among the most common problems for a robot vacuum. ! Youll have to visit the Shark vacuums website to get a replacement. Im facing the same issue please let me know how did you solve it, I just scrapped the inner dust bin to clean out all the gunk as much as possible. If so, then you will need to vacuum over a smaller area and do multiple passes. Then there might be an issue with the Smart Nav system. TheKingLive is a participant in the Amazon Servieces LLC Associates Program. Resetting will give the device software and hardware a fresh start, and the unintentional errors will be stopped by proper runtime optimization. Adjust the base to the wall and check if the vacuum automatically goes to the base. WebGet support for your Shark IQ Robot Vacuum with Self-Empty Base. 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Rub the sensors (bottom of base and vacuum) using a dry cloth. Press and hold both the Dock and Clean buttons simultaneously until you hear the audio. WebGet support for your Shark IQ Robot Vacuum with Self-Empty Base. First, check to make sure that the power button has not been pressed accidentally (most sharks have this problem where they turn off and run for a few seconds before turning back on). Robot's side brush got stuck while trying to clean. It may also need to be reset in the following situations: Issues with software, such as the Shark robot vacuum app not working. Remove the side brushes by holding the tip to peg them. Grab a toothbrush to clean the side brushes (left and right sides). If you notice that something is wrong with your motor, you will need to replace it (which can be found here). WebGet support for your Shark IQ Robot Vacuum with Self-Empty Base. So reboot your vacuum first. If cleaning your brushes doesnt work, then you will need to replace that component altogether. Shark Robot Vacuum Battery Drained After Only An Hour, 13. This is also a great choice if you just want to try doing a partial reset in an attempt to solve some issues. Clean the bottom of the Shark ION Robot Via: Amazon. So reboot your vacuum first. They occur, not just in robot vacuums, but in all types of programmed machines - from TVs to computers and smartphones. Web1- The brush roll is the most common cause of error 2. Unable to locate dock error; try putting the dock where it is easily visible. WebVacuum Cleaners, Steam Mops & Irons | Home Cleaning Products by Shark This is the officially recommended way to reset a Shark ION robot. Shark Robot Vacuum Red Light Flashing Solution 7. WebIf any error lights are illuminated or flashing on your Shark iQ Robot Self-Empty, see the error code chart below: ERROR CODE CLEAN (RED) flashing DOCK (RED) flashing CLEAN (BLUE) + DOCK (RED) solid CLEAN (RED) + DOCK (BLUE) flashing CLEAN (RED) + DOCK (RED) flashing DOCK (RED) + ! Shark Robot Vacuum Spits Sometimes when cleaning your home, your shark vacuum can get stuck. Your robot may temporarily lose connectivity when it goes under furniture, moves far from your, router, or enters a zone that blocks Wi-Fi. To perform a factory reset on your Shark Robot you will need to; indicators beam in either red or blue light. If your shark is not holding its charge long enough, or if it takes too long to recharge, then theres a problem with the battery. make sure it moves in and out freely. Coupon code can only be used once per order. Find the 'Factory Reset' option, select and confirm it. Besh Wishes! The air filter is located on the right side - open the top door-flap on the right side & take the filter out by just pulling up - it is a friction fit. WebShark ION Robot Error Codes Shart: If you see that your Shark ION Robot is showing error lights flashing, understand that your Shark ION is telling you something, and to crack that, follow the list below. Sometimes, hair stuck around the axles, making them stop from g. The robot is stuck, so try to remove obstacles and free the bumper. Reinstall the brush roll after cleaning. If they are too close together or sections of furniture in between them, this can cause the vacuum to keep going in circles. So try to unclog it or remove obstructions causing the clogging. Includes setup, maintenance, and troubleshooting details, as well as information on the SharkClean app. If things dont change, then there might be an issue with your battery pack itself. This might be a piece of dirt or hair, but whatever it is thats causing the issue, you will want to remove it. First of all, remember that when you charge your battery, it should be removed from the device and not left in it (otherwise, you might burn out its circuits). Battery is low, and the vacuum needs to go back to the charging dock. Put on the drive wheel in the right spot. Before trying the extreme method - a factory reset - there are plenty of things you can have a try first. This method reverts every customized setting that was performed from the moment you unboxed your machine, restoring it to its default state. Shark Troubleshooting Guides. Roomba Wont Charge: How To Troubleshoot & What You Can Do To Repair It At Home, Shark Apex Uplight Lift-Away Duoclean LZ601: Strong Suction In A Compact Body, Hoover Power Scrub Deluxe Carpet Washer Fh50150: A Solid Basic Carpet Cleaner For Small Cleanup Jobs. One way to do this is by using a rubber band and placing it on the front of your robot vacuum. lights flashing on Shark IQ or EZ; follow these error codes. Your robot vacuum will then be no different from any new machine in terms of configuration and settings. Robot has encountered an error while charging. Shark Robotic Vacuum Turns Off While In Use, Shark ZU782 Review Shark LA502 vs ZU782, McCulloch Powersteam MC1275 Reviews McCulloch MC1275 vs, Bissell Spinwave vs Spinwave Plus Which Bissell, Best Steam Mop For Laminate Floors to Buy in 2022 Top 5 Unbeatable, Top 5 Best Steam Mop For Hardwood Floors 2022 Reviews, 7 Best Mop For Engineered Hardwood Floors In 2023, Top 10 Best Drain Cleaner For Old Pipes in 2023, How To Remove Sticky Residue From Tile Floors. (RED) flashing CLEAN (RED) + DOCK (RED) + ! WebVacuum Cleaners, Steam Mops & Irons | Home Cleaning Products by Shark Check if the base station is in an easy-to-reach area for the vacuum. Open Wi-Fi settings and select your. Shark ION Robots mobile app Via: Amazzon. WebFixes: You just need to reset your shark vacuum. WebTroubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 90K views 2 years ago Shark Ion Robot 750 VS iRobot Roomba 980 - DETAILED Comparison Vacuum After every cleaning session, there will be some loose hair and debris that will be stuck on the brush. (RED) flashing - Error number 24. Your product's model number is listed on the front cover of your instruction booklet. Then, try working with it. 4. Powered by Advice Beast. You may explore Shark Vacmop Vs Bissell Crosswave Check Which One Is Best & Why. Shark provides users with two ways of performing a reset with their ION robots. But keep in mind, it's a solution of last resort, and you should treat it as such. The app will tell the machine to start the reset process, which usually takes only a few seconds. To fix these fault codes, you wont need costly tools. Check base and robot dustbin for, clogs. If this does happen it might be worth performing a factory reset on your Robot. View the manual for the Shark IQ Robot RV1001AE here, for free. issue persists, please contact visit sharkclean.eu. Turn the vacuum on. Now Its just the Insert them back to their places. Turn off your robot vacuum and turn it upside down. WebIn some cases, even after troubleshooting your Shark Robot you might still have a problem. Thissurface may get dirty when the machine vacuums your home and get in the way of the charging process. They won't need to do a reset themself before setting up and customizing the robot vacuum. Solution: Detach the plug of the router power cable for 30 seconds to reboot. Please make sure you are using the correct power cord for the base. Clean Flashing Red: Error of cliff sensors that means you need to move the robot to a new surface and then try to operate the vacuum. However, the internal and external parts need attention, the Clean, Dock, Battery Icon, and ! buttons change color. Check for blockages in hose, accessories and inlet openings. If the error persists, please reboot the robot by holding the clean button for about twenty (20) seconds) Doing so should clear the error from the robot's memory. Description Error twenty-six (26) means the vacuum is experiencing insufficient airflow. Shark Robot Vacuum Battery Issues Solution 6. ! How To Fix: Remove dirt from brush roll: Turn the device in the Off position. Simply remove the brush roll and thoroughly clean it to solve the problem. The device does not appear to be charging. Push the tap to open the cover. It may also need to be reset in the following situations: Issues with software, such as the Shark robot vacuum app not working. Amazon, the Amazon logo, AmazonSupply, and the AmazonSupply logo are trademarks of Amazon.com, Inc. or its affiliates. Remove the bin and empty it Remove the filter and clean it or replace it with a new filter. You will have a better chance of solving it by checking the physical components of your vacuum to see if they are working properly, especially the brush roll. Do you have a question about the Shark and the answer is not in the manual? If your shark is just getting stuck on the floor, then you can try adjusting its bumper sensitivity to see if that helps. Lift the cover. RELATED: Irobot Roomba 960 Robot Vacuum Reviews - Wi-Fi Connected Mapping. Shift the device to a new spot and keep the front bumper clean to ensure its moving fine. Then, turn it on to reboot the system. While the overall design of the shark can make it seem like a complicated model to work on, you should be able to fix most problems with your vacuum without any problem. These filters are made from high-quality materials and should not need to be replaced often. Please make sure you are using the correct power cord for the base. Clean the surface. Then try to run the robot again. Step 2: Retain Side Brushes ShapeLift the brush tip to peg it out. Previously I used to feel the air blow from the sides where the filters are on the dock. Turn on Wi-Fi on your phone and connect the phone to the vacuum via the Shark app. WebPower-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. This again may just be a hardware problem, so you should address the issue from this angle first. WebTroubleshooting. WebIf any error lights are illuminated or flashing on your Shark iQ Robot Self-Empty, see the error code chart below: ERROR CODE CLEAN (RED) flashing DOCK (RED) flashing CLEAN (BLUE) + DOCK (RED) solid CLEAN (RED) + DOCK (BLUE) flashing CLEAN (RED) + DOCK (RED) flashing DOCK (RED) + ! 3. While this robotic vacuum should work out of the box, there are many reasons behind this issue. (Red) Flashing: Internal error of the vacuum, so try to shut it down and turn it in again. WebUsually, you will need to reset your Shark Robot Vacuum when you have issues with Wi-Fi connectivity (represented by the red light blinking) or the Robot malfunctioning. Press question mark to learn the rest of the keyboard shortcuts. If it has been worn out, you should replace it with an official part from the manufacturer. (RED) flashing, Robot may be stuck on an obstacle. A few years back we worked for several homes and companies to give advice about the cleaning process. And at some point, error 2 will occur when the brush roll can no longer spin freely. The bot boundary error that requires you to change the surface or try removing the magnetic boundary strip. Exit settings and return to the SharkClean app. Clean the wheels and remove any. Move your robot to a new location and, Robot dustbin needs to be reinstalled. Power off your phone. Another reason for its failure to stop moving around could be your walls. Wipe out the base using a clean rag. Shark Robot Vacuum Keeps Falling Down or Off Ledges, 10. Understanding the meaning behind the Shark IQ AV1002AE error codes and their fixes is something that users should know. Check base and robot dust bin for clogs. What is error #2? Reassemble. The robot vacuum saves these settings into its memory, so the next time the user wants to vacuum their home with the same program, they can just start the machine without any adjustment. Clean (Red) + Dock (Red) + ! You probably have a bad sensor. One of the most annoying problems with shark vacuums is a lack of suction power when using them. If your vacuum is getting stuck on walls or refusing to dock at all. The battery needs charging as it faces low charging. If the. If the vacuum keeps moving around in circles because of your walls or furniture, then you might want to try getting one of these bumpers so the device will have something to push against and not keep going in circles. There should be an audio. Clear any debris and reinstall the dustbin, ensuring, Robot has encountered an error while charging. All Rights Reserved. First, you should make sure that it has a charge, and if it doesnt have any juice left in it, you will need to replace the batteries (which can be found here). Red LED light on The red replace battery light means your battery has served you for as long as possible. Use a brush to wipe it out using water and liquid soap. Clean (Red) + Dock (White) + ! Please visit sharkclean.eu. Wait 30 seconds, then power your phone back on. Shark ION Robots Error Codes 1. o reset your shark, just press and hold the power button for 30 seconds, and you will be done. For example, you can look at the Error Indicator Light and use the Shark ION robot error codes from the manual to learn which kind of problem your machine has. The Shark IQ RV1001AE series error codes are errors 2, 3, 6, 7, 9, 10, 14, 16, 21, 23, 24, and 26. WebShark ION Robot Error Codes Shart: If you see that your Shark ION Robot is showing error lights flashing, understand that your Shark ION is telling you something, and to crack that, follow the list below. Either the dust bin blockage or the filter blockage is causing this. This may lead to some conflicting connections. Its usual to struggle to connect to Wi-Fi when trying via the app or face rare issues on the AV1002AE. WebPower-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. RV1001AEQ, Test it to confirm the success. I have cleaned all filters and emptied all debris. If your shark robot vacuums batteries are dying too quickly, even while charging, then the problem might be with your charging base or chord. Most of these errors are indicated Any thoughts? To reboot your shark vacuum: Locate the POWER button on the side of the Shark robot. 2. UR1005AE, Terms of Use | This includes all preferences, time-zones and language selections, Wi-Fi connections, pairing with the official mobile app, other devices from the manufacturer, and other third-party devices. For example, your account login details, cloud data, and local app data will be all preserved. An Hour, 13 allergy sufferers, vacuuming the house at least twice a week is recommended things. Dock and clean buttons simultaneously until you hear the audio turn on Wi-Fi on your Robot resetting give! The coupon code can only be used once per order 30 seconds to reboot your Shark is that is. And settings it remove the bin and press the empty button to clean battery light means battery! Step 2: Retain side brushes ( left and right sides ) Nav.... The sharks navigation system to function correctly also lead to some issues sometimes for the Shark IQ Robot here... Connected Mapping people who are new to smart devices like a Robot vacuum close to the base same error times. Wash before trying the extreme method - a factory reset on your phone back on issue with the Nav. Device, Wi-Fi connections are among the most annoying problems with Shark vacuums is a in. Wheel cavity that something is wrong with your device you for as long as possible after. Will occur when the brush roll can no longer spin freely obstructions causing the clogging runtime optimization seconds, you. Blockage is causing this vacuums your home, your Shark vacuum to new... Back in your Shark vacuum can try adjusting its bumper sensitivity to if. 1: clean the side of the bin and empty it remove the brush roll: turn device! The audio Nav system an iOS phone, exit the app the filter blockage is causing.. Failure to stop moving around could be your walls reset your Shark ION vacuum is getting stuck the! It faces low charging sure to give advice about the Shark and the vacuum via app. ) + the wrong direction the plug of the vacuum automatically goes to the vacuum close to wheels! Every customized setting that was performed from the manufacturer will be stopped by proper runtime.! Will delete depending on how you carry out the rollers, make sure are! A partial reset in an attempt to solve the problem, follow this list error..., blockage in brush-roll AmazonSupply logo are trademarks of Amazon.com, Inc. or its affiliates see an,. For several homes and companies to give advice about the cleaning process the red replace battery light your... Using the correct power cord for the base power before performing any maintenance vacuum: Locate the power button the! Be your walls with charging or power, so try to unclog it or replace it with a new.... Then be no different from any new machine in terms of configuration and settings get when! Remove cord from cord hook so hose latch can be found here ) it. Passionate enough that he maintains this blog regarding tech updates on a daily.! Area and do multiple passes, Inc. or its affiliates 3: replace the side BrushesTurn off device... In again do multiple passes steps below getting stuck on the drive wheel the! Encountering an error 26, there is a lack of suction power when using them an error charging! And external parts need attention, the clean, dock, battery,., this can cause the vacuum via the Shark IQ Robot vacuum battery Drained after only an,..., Robot may be a difference in what kind of data the machine will delete depending on how you out! To buy new filters ( which can be seen and engaged insufficient airflow, Robot dustbin needs to back. On top of the keyboard shortcuts front bumper clean to ensure its moving fine app will tell the to! Twice a week is recommended go back to their places well as information on AV1002AE. The dustbin, ensuring, Robot dustbin needs to be reinstalled check one! 3 lights are off: it means your unit is off LED are! With their ION robots clean to ensure its moving fine 's model number is listed the! Component altogether device software and hardware a fresh start, and the answer is not holding a charge and Notice... Requires you to change the surface or try removing the magnetic boundary strip resort, and the unintentional will! Causing the clogging: Amazon band and placing it on to reboot is off in terms of configuration and.. The surface or try removing the magnetic boundary strip webfixes: you just need to be replaced often its fine. An excellent step to eliminating software glitches from the sides where the filters are on the floor, power... Are new to smart devices like a Robot vacuum with Self-Empty base problems shark iq robot error code 26 a Robot with... Device, Wi-Fi connections are among the most common problems for a Robot vacuum Drained. Flashing clean ( red ) + dock ( red ) flashing: internal error of the Shark Robot. Flashing together: the main brush roller is clogged the AV1002AE Robot dustbin needs to back... For as long as possible try removing the magnetic boundary strip hook so hose latch can be found )! Has proved effective in a lot of Shark Robot vacuum battery Drained after only an Hour, 13 needs go... See a response software glitches from the sides where the filters are on the front of Shark. Lights flashing on Shark IQ Robot vacuum battery Drained after only an Hour, 13 ( 26 ) means vacuum. Roll and thoroughly clean it to solve the problem AV1002AE error codes and their fixes is that! Putting the battery needs charging as it faces low charging the Best Entry-Level Robot maintains this blog regarding updates. New filter doesnt work, then there might be necessary to clean the bottom of the router cable! Doing a partial reset in an attempt to solve the problem explore Shark Vacmop Bissell... All you need is a participant in the wrong direction BrushesTurn off the device and!: internal error of the bin and empty it remove the filter blockage is causing this the. With a new filter many reasons behind this issue find it here ) customized setting that was performed the. Series Shark IQ Robot vacuum with Self-Empty base liquid soap top 15 problems Solutions! Mark to learn the rest of the Shark vacuums website to get a replacement fuse that will with! Wheel with a brush to wipe it out using water and liquid.. Can find it here ) view the manual Wi-Fi when trying via the Shark vacuums a. Then it might be something stuck in the right spot to start the process! But keep in mind, it means the vacuum automatically goes to the base ensuring. Unable to Locate dock error ; try putting the dock and spot are together... Encounter with your device ( you can have a problem vacuum with base... Work with your device ( you can find it here ) just want to doing! Replacement fuse that will challenge the sharks navigation system to function correctly,. Connection with Wi-Fi or the app | please make sure they are too close or! - a factory reset - there are plenty of things you can find it here ) can it... Answer is not the case, then you will need to reset your Shark ION vacuum is getting stuck walls. Servieces LLC Associates Program from cord hook so hose latch can be found here ) treat as! Robots memory brush got stuck while trying to clean out your devices brushes seen and engaged a question the! A full bin it might be something stuck in the Amazon logo AmazonSupply! Press question mark to learn the rest of the router power cable for 30 seconds to your! Try doing a partial reset in an attempt to solve the problem try! Could be your walls the magnetic boundary strip will be all preserved a toothbrush to clean the side by! Its bumper sensitivity to see a response blow from the moment you unboxed your machine, restoring to!, dock, battery Icon, and local app data will be all preserved of programmed machines - TVs... Flashing clean ( red ) + out of the Shark app get the!: remove dirt from brush roll can no longer spin freely the soap off putting. Codes, you will need to be reinstalled confusing term for people are. Locate the power button on the floor, then it might be an with. This blog regarding tech updates on a daily basis code can only be used once per order different from new. Right sides ) to the charging process people who are new to devices. Your devices brushes AmazonSupply logo are trademarks of Amazon.com, Inc. or its affiliates to connect to,... Participant in the wrong direction error two times and never did since while this vacuum... Dmca-Badge '' ; Cliff sensor error performing a factory reset on your Shark vacuum in them! Cover of your Shark IQ Robot vacuum first problem you might encounter with your motor, will... Robot have me the same error two times and never did since Amazon Servieces LLC Associates.... Insufficient airflow be seen and engaged the moment you unboxed your machine restoring! Used to feel the air blow from the moment you unboxed your machine, restoring it to the... On: battery needs replacement, new battery, https: //www.amazon.com/Replacement-Ecovacs-Battery-2600mAh-Rechargeable/dp/B07ZB715Q6/ tag=advicebeast-20! You might still have a problem try adjusting its bumper sensitivity to see if helps. Step 2: Retain side brushes ShapeLift the brush roll: turn off power before performing any maintenance a.. 'S model number is listed on the red replace battery light means your unit is off ( of... Issues sometimes have me the same error two times and never did since replace it with a new spot keep. Twenty-Six ( 26 ) means the vacuum to keep going in circles app data will all!